This is a 31-week program – 12 weeks of which will be spent on a co-op placement in sector-related establishments such as hotels, restaurants or other relevant hospitality and tourism places. This program is powered by innRoad and Perlego. You will learn how to use the innRoad property management system.
Program Outcomes
Learn about the different aspects of hospitality management such as front desk operations, food and beverage management and customer service
Gain excellent communication skills that will allow you to work in any business environment
Focus on the latest developments in the hospitality and tourism industry
Identify and understand the techniques and theoretical knowledge required in the modern hospitality and tourism environment
Develop competencies such as effective problem-solving, communication skills, excellent customer service skills, leadership and teamwork
Acquire the necessary knowledge and skills needed to be successful in the hospitality and tourism industry
Strengthen your resume with Canadian work experience
Co-op placement
Career Opportunities
Front desk agent
Room attendant
In-room dining attendant
Concierge
Registration agent
Servers
Hostess
Bartenders
Sales representative
Tour guide
Travel agent
Visitor information counsellor
Requirements
Have an Ontario Secondary School Diploma or equivalent or be at least 18 years of age and pass the Wonderlic test.
For non-native English speakers:
Successful completion of TSOM EAP Level 2 or
Have the required IELTS 4.5 score or equivalent or
Pass the TSOM English Assessment
Computer Use Expectation
In order to successfully progress through your studies at Toronto School of Management (TSOM), it is recommended that you have access to a personal computer or laptop. TSOM offers access to computer labs on campus, but availability cannot be guaranteed and some program software may not be available on all open access computers.
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