This one-year program will give you the skills to begin and succeed in a career in hospitality and tourism. It focuses on the most up-to-date developments in the hospitality industry and is powered by innRoad, Knowledge Matters’ Case Simulations Hospitality Collection and Perlego.
Program Outcomes
Develop professional hotel competencies such as effective communication skills, good customer service skills, leadership, and teamwork to ensure you provide a first-class service
Gain supervised practical work experience directly related to your academic and career goals
Become immediately effective within the hospitality and tourism industry by gaining an understanding of the principles and procedures of a range of hospitality functions, including front desk operations, housekeeping and food and beverage production
Strengthen your resume with Canadian work experience
Co-op placement
Career Opportunities
Desk clerk
Guest service agent
Restaurant assistant manager
Food service officer
Visitor information counsellor
Conference planner assistant
Booking and reservations officer
Sales assistant
Travel guide
Resort worker
Room service clerk
Requirements
Have an Ontario Secondary School Diploma or equivalent or be at least 18 years of age and pass the Wonderlic test.
For non-native English speakers:
Successful completion of TSOM EAP Level 2 or
Have the required IELTS 4.5 score or equivalent or
Pass the TSOM English Assessment
Computer Use Expectation
In order to successfully progress through your studies at Toronto School of Management (TSOM), it is recommended that you have access to a personal computer or laptop. TSOM offers access to computer labs on campus, but availability cannot be guaranteed and some program software may not be available on all open access computers.
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