The Diploma in International Hospitality Operations Management Co-op Program is a two-year program designed to prepare students for a career in a variety of roles in Hospitality Operations Management. Students will gain the knowledge and business skills required to be progressive leaders within the fast-paced global hospitality industry, with an emphasis on Canadian tourism.
Program Outcomes
At the end of this program, students are expected to develop a range of specific and generic skills, covering the following fields:
Define and describe the knowledge of the nature of hospitality and hospitality products from both local and international perspectives
Apply the fundamental systems and procedures required to run a hospitality or hotel operation, such as Front Desk, Food & Beverage, Accounting, Marketing
Evaluate global hospitality guest profiles and expectations
Apply the knowledge of organizational behaviour at individual, interpersonal and collective levels
Evaluate local and global trends and issues related to the hospitality industry
Incorporate fundamental marketing concepts, terms, and ideas into the operations of the business
Discuss the value add and the potential of Information Technology
Career Opportunities
Food Services Supervisor
Travel Clerk Supervisor
Lodging House Managing Supervisor
Reservations Supervisor
Customer Service Clerk Supervisor
Information Clerk Supervisor
Requirements
Have an Ontario Secondary School Diploma or equivalent or be at least 18 years of age and pass the Wonderlic test.
For non-native English speakers:
Successful completion of TSOM EAP Level 2 or
Have the required IELTS 4.5 score or equivalent or
Pass the TSOM English Assessment
Computer Use Expectation
In order to successfully progress through your studies at Toronto School of Management (TSOM), it is recommended that you have access to a personal computer or laptop. TSOM offers access to computer labs on campus, but availability cannot be guaranteed and some program software may not be available on all open access computers.
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