As a skilled Medical Office Administrator, you perform a variety of administrative duties in doctor’s offices, hospitals, laboratories, clinics and other medical settings. You are the first person to greet patients and staff upon entering the clinic, and the atmosphere of your work environment is enhanced by your friendly and welcoming attitude and excellent communication skills.
Some of your responsibilities include, being the foundation of communication within the office; planning and scheduling appointments; organizing and maintaining documents and files; managing projects; conducting research; and, providing information by use of telephone, email, and postal service. You may be required to transcribe dictation and assist physicians or medical staff with reports and conference proceedings. You may also need to be familiar with insurance rules, billing practices, and hospital or laboratory procedures according to their province.
WHAT TO EXPECT
The program is 48 weeks, including an 8-week practicum with on-the-job training, offsite with potential employers. It provides you with the specific skills necessary to effectively manage office procedures and operate a medical office environment.
The program covers a wide variety of theoretical concepts, including health administrative team roles and responsibilities; the study of basic human anatomy and medical terminology; document formatting and business correspondence; computer fundamentals; and, patient care and communication, etc. In addition, through hands-on training you gain the practical experience to perform computer, communications, and organizational skills with ease, leading to job success.
Whether new to Canada and looking to expand your experience, trained in healthcare and wanting to specialize, or wanting a new profession and fascinated by where this diploma can take your future, this program is second-to-none.
Academic Requirements
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